StillWater Website Privacy Policy

StillWater Furniture Private Limited values your privacy and we take all reasonable precautions to ensure the protection of the information we collect from you. Please read through our privacy policy to understand the type of information we collect from you and how we use it. By using the site and providing us with your information, you are agreeing to the terms and conditions of this privacy policy.

Disclaimer:

Our privacy policy is subject to change from time to time without notice. To stay aware of the changes please review this policy periodically. Please note that this privacy policy does not apply to our business partners, affiliates, third parties and websites to which we share any links. We recommend that you separately review the privacy policies of all the other parties who you interact with.

We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

Any content shared by you via your social media profiles, reviews, blogs, online chats or instant messages, discussion board etc. is done at your own risk and is not subject to the terms of this privacy policy.

We collect the following information from our users or customers:
  • Contact details such as name, email address, StillWater account password, phone number and shipping address.
  • Details of all orders and transactions including but not limited to the product and pricing details, the date of purchase, and transaction information.
  • Transaction or banking details such as credit card number, cardholder name, expiration date and CVV or other information required for internet banking or other payment instruments is not held by us but is held by our Payment Gateway partner (Citrus Pay). Our payment gateway partner is "VeriSign Secured" and "PCI-Compliant" which ensure the highest standards of safety and security for your information.
  • Session log information on our site, which includes but is not limited to your navigation within the site, source of traffic, IP address, browser type, browser language, operating system, and date and time of request.
  • Cookies. Cookies are data stored by a website within a browser which enable the browser to remember information specific to a given user such as clicking particular buttons, logging in, or having read certain pages on our site. You can set your browser to notify you when you are sent a cookie, and you can decide whether or not to accept it.
  • Session log information on our site, which includes but is not limited to your navigation within the site, source of traffic, IP address, browser type, browser language, operating system, and date and time of request.
  • Session log information on our site, which includes but is not limited to your navigation within the site, source of traffic, IP address, browser type, browser language, operating system, and date and time of request.
  • Session log information on our site, which includes but is not limited to your navigation within the site, source of traffic, IP address, browser type, browser language, operating system, and date and time of request.
  • Email communication by any user or customer directly with StillWater Furniture Private Limited.
We use the information collected from our users or customers as follows:
  • We do not sell or rent this information to third parties.
  • User and customer information will be shared with our affiliates and partners who are involved in providing services to our customers. We will also need to share some or all of your information as required in the case of acquisitions by or mergers with other business entities.
  • We use user information to understand and analyze customer behaviour so we can offer our users a better and more relevant experience. We also use aggregate information for our business and marketing activities.
  • We may share user information with appointed third parties such as marketing consultants. This information shared will be used by the third parties as per the directions of StillWater Furniture Private Limited.
  • We may use your contact details to inform you about any of our offers, deals, new launches and any other promotional and informational content. You will have the option to unsubscribe from such communication.
  • We will use your contact details to inform you about the products you have purchased, the status of your order and the details of shipping your order.
  • Cookies would be used to provide a customized experience to our users such as identifying recently viewed items (of interest to the user) as well as implementing wish list and cart features.
  • We use session log and traffic flow information to understand how users are interacting with our site and to make improvements.
  • We use IP addresses, traffic sources, user navigation across the site, and browser and OS information etc. to measure overall site performance.
  • We may be required to disclose your personal information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves, or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons or to commit fraud.
  • All information gathered by us is stored on Microsoft SQL Servers 2012 and the information is secured with strong password mechanism.

You may opt out of receiving non-essential communication from us at any time by writing to us at info@stillwaterfurniture.in .

Any questions or grievances related to this privacy policy should be directed to info@stillwaterfurniture.in.